Business IT Support

We work with small businesses to achieve their IT potential and, promote business growth from a technological perspective. We provide support for your business from quotation to maintaining, upgrading or securing your network.

NETWORKING

  • Resolve Wi-Fi connectivity issues
  • Router / Switch installation and configuration
  • Network hardware upgrades
  • Security patching
  • Network security hardening
  • Network speed optimization
  • Device connectivity and troubleshooting
  • VPN connectivity set up

BACKUPS

Protect your data with a backup solution designed for peace of mind.  

  • Backup testing & recovery: Ensure your backups work when you need them most
  • Redundant backups: Multiple copies stored in different locations 
  • Cloud storage setup: Secure, automated backups to services like OneDrive, Google Drive, or Dropbox 
  • Local storage: External hard drives or NAS for fast, on-site recovery 
  • Password-protected backups: Encryption and access control for all backup files
  • Scheduled backups: Daily, weekly, or monthly automation to keep data current
  • Data Recovery: We work with you on data recovery. Where data is irretrievable, we work with Forensics teams for best attempts of data recovery

M365 – ENDPOINT MANAGEMENT

Take the stress out of managing your devices with our Microsoft 365 Endpoint Management service—designed specifically for small businesses. Using Microsoft Intune, we help you secure and control all your company’s devices—whether they’re PCs, tablets, or smartphones—so your team can work safely and efficiently from anywhere.

We simplify IT management by setting up and maintaining policies that protect your data, support your compliance needs, and streamline software deployment across all devices. Whether you’re managing a remote team or running a busy local office, we ensure your technology stays secure, up-to-date, and out of your way.

What you get:

  • Centralized control of all business devices
  • Support for remote work and BYOD environments
  • Easy app deployment and updates
  • Proactive data protection and device compliance
  • Expert setup, configuration, and ongoing support

Focus on growing your business—we’ll take care of keeping it secure and connected.

VOIP SOLUTIONS

Advanced VoIP Solutions: Microsoft Teams & 3CX

Microsoft Teams Calling
Enhance your internal collaboration with Microsoft Teams while enabling full voice calling capabilities. By integrating Direct Routing, we enable Teams to function as your phone system—letting staff make and receive external calls directly within the Teams interface. Perfect for businesses already using Microsoft 365, this solution streamlines communication and keeps everything in one familiar platform.

Key Features:

  • External calling from within Teams
  • Seamless integration with Microsoft 365
  • Enterprise-grade security and compliance
  • Ideal for remote and hybrid teams

3CX Phone System
Leverage the power of 3CX, a flexible and cost-effective VoIP platform designed for businesses of all sizes. With robust call routing, contact center features, and support for SIP trunking, 3CX gives you complete control over your voice communications—whether in-office or remote.

Key Features:

  • Advanced call handling and reporting
  • Web, desktop, and mobile softphone apps
  • CRM and helpdesk integration
  • Scalable without expensive licensing

The Integration Advantage
For businesses that want the best of both worlds, we offer expert integration between 3CX and Microsoft Teams—bringing together powerful telephony features with a familiar collaboration hub.

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